Automated Exception Processing

Invoice-Matching app works with any cloud based ERP or S2P solution with an open API. Leveraging the API means Invoice-Matching is able to perform data-checking, line-item matching and automatic postings to your ERP/S2P system in real-time. Invoice-Matching app can also see in real-time whether an invoice has a price problem, insufficient goods receipts or it’s a duplicate for example, so why not automate the resolution of exceptions based on what the human would do in a manual process?

Root Cause

Invoice-Matching automatically applies a Root Cause error description to any invoices that cannot be posted automatically. There can be more than one issue with an invoice, so Root Cause errors are run in a sequence. An invoice may start with a root cause of missing goods receipts, which the business user resolves and Invoice-Matching will automatically post the document if there are no further issues. If there is another issue, price problem, for example, Root Cause will automatically be updated and kick-off the action for price problem with no touch by Accounts Payable.

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Automated Resolution

Each Root Cause has an associated action, which can be set according to your process requirements. Root Cause issues can either be resolved in Invoice-Matching or document can be transferred to your Cloud ERP or S2P system to invoke existing workflows. Root Cause error descriptions can also be transferred to the posting in your Cloud ERP or S2P system, which can be used for analytics and root cause statistics are provided as part of reporting on Invoice-Matching.

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Invoices from other Channels

If your Cloud ERP or S2P system allows it then Invoice-Matching can also pull in invoices received from other channels (portal submissions and eInvoices etc….) and apply the same exception processing rules automatically. This is very useful for a lot of customers as the functionality to manage exceptions in standard ERP/S2P is often limited, so Invoice-Matching can be used as the Control Centre regardless of how the vendors send invoices.

Automated Exception Processing